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San Antonio

Administrative Assistant

Key responsibilities:

Coordinate patient care: scheduling, phone calls, text messages, appointments, etc.
Support business development efforts for new patient care.
Schedule and confirm appointments.
Manage patient transactions.
Maintain inventory and supplies including monthly stock count.
Supplement shipments and test kit preparations.
Prepare and correspond various faxes, testing, and forms.
Ensure file organization based on office protocol.
Ad hoc projects may be added as required.

Ideal candidates will have:

2+ years experience as an Administrative Assistant.
Minimum of 1-year experience in administration.
Strong interpersonal, customer service, and communication skills.
Ability to meet deadlines in a fast-paced environment.
Ability to manage complex tasks while maintaining attention to detail.

Nutritionist

Key responsibilities:

Practice medicine in alignment with our evidence-based medical recommendations and protocols.
Work with our patients to find the root causes of their illness/ailments.
Cooperate and participate in the development, implementation and revision of policies affecting medical practice, quality of care and patient satisfaction.
Participate in and assists with in-service and continuing education programs for physicians, nurses and other personnel employed by or associated with the company.
Document all client care as appropriate in a timely manner.
Work as a team with Providers and Nutritionists to identify patients’ proactive medical needs and help develop an appropriate plan of care.
Perform work with minimal supervision, take initiative and make independent decisions.
Communicate clearly with patients and coworkers through the telephone, email, and in person.
Willing to objectively challenge the standard thinking with new ideas, new approaches, and new solutions.
Educate and inform patients regarding the nature of the illness and the progress of evaluation and treatment.
Ad hoc projects may be added as required.
Develop, implement and evaluate nutritional care plans for regular and modified diets based on assessments of nutritional needs, treatment plan, and other current health plans.
Document individual patient sessions, goals, progress, and follow-up plans.

Qualifications:

Bachelor’s Degree or equivalent education in Nutrition.
Nutritional Therapy Association certification as an FNTP or NTP, or equivalent functional nutrition certification.
One (1) + years experience in Healthcare is required.
One (1) + years as a nutritionist required.
Working knowledge of technical information and terminology from physicians, supervisors, medical records, reference books, manuals, and labels.
Current knowledge of medical nutrition therapy and medical terminology.
Ability to work with computers and the necessary software typically used by the department.

Office Manager

Key responsibilities:

Patient care:

Ensure patient satisfaction and retention by responding to requests, questions and escalations in a timely manner.
Responsible for managing the patient schedule. Identify, develop and implement improvements to patient experience.

People management:

Supervise the day-to-day operations of their team. Partners with senior leadership on performance expectations and employee retention.
Engage in the professional development of team members.
Drive overall performance of the team to meet or exceed collective performance goals.
Conduct interviews, onboarding, training of new team members, and employee.

Operational excellence:

Act as the office manager by organizing overseeing and delegating daily work, coordinate projects and task lists for the team ensuring timely completion in compliance with company policies, procedures, and best business practices and policies.
Audit office operations to ensure that operations are running efficiently for optimal service and growth.
Track office supplies, submit supply orders, keeps office devices functioning properly for employees, and ensure a highly organized office.
Review invoices from labs, purchase orders, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining manager approval.
Monthly meetings with management: communicates information including sales reports, new patient reports, canceled patient reports including patient, weekly updates, office efficiency, and any concerns.

Products, services, and reporting:

Manage store inventory and assets to maintain profitability.
Ensure the daily transactions and tasks related to the financial operation of the patients by collecting late membership fees, Shopify payments, preparing weekly bank deposits and closing all open payables: membership charges and Shopify open orders collected no later than end of each month.

Ideal candidates will have:

2+ years experience as an Office Manager.
Strong ability to manage, coach, and develop a team.
Strong working knowledge with Google Suite and Excel. Shopify and Cerbo (EMS) knowledge preferred.
Detail-orientation and organization skills; ability to prioritize. Creative problem-solving skills.
A warm and approachable personality.
Adaptability and flexibility.

Physician Assistant/Nurse Practitioner

Key responsibilities:

The Physician’s Assistant or Nurse Practitioner role plays a critical role in mastering client care by providing high quality, result-oriented service, and product solutions. Additionally, they ensure all protocols, safety precautions, and scope of practice are followed. The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Other duties may be assigned.

Practice medicine in alignment with our evidence-based medical recommendations and protocols.
Work with our patients to find the root causes of their illness/ailments.
Perform medical assessment of clinic patients, review labs, detailed prior history.
Establish and monitors a medically appropriate level of care for all patients.
Order, direct, and support all laboratory, x-rays, injections, and collections for patient care as needed.
Cooperate and participate in the development, implementation and revision of policies affecting medical practice, quality of care, and patient satisfaction.
Participate in and assist with in-service and continuing education programs for physicians, nurses and other personnel employed by or associated with the company.
Document all client care as appropriate in a timely manner.
Work as a team with Providers and Nutritionists to identify patients’ proactive medical needs and help develop an appropriate plan of care.
Perform work with minimal supervision, take initiative and make independent decisions.
Communicate clearly with patients and coworkers through the telephone, email, and in person.
Interpret health information and establishes diagnoses consistent with the accumulated data.
Order necessary medications and other therapeutic equipment and supplies within the scope of practice.
Challenge the standard thinking with new ideas, new approaches, and new solutions.
Educate and inform patients regarding the nature of the illness and the progress of evaluation and treatment.

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Therapist

Highlights of employment:

Growing business with successful marketing provided by the medical practice; a constant flow of new clients seeking individual and group psychotherapy.
We have a flexible schedule.
Hours: Start at 20 hours per week, working up to 40 hours per week including benefits.
Discounts: you will be eligible for all employee discounts on services and products, as well as free visits with the providers on staff.
Licensing fees: paid by Root Causes (available after 6 months of employment).

Qualifications for employment:

Licensed to provide mental health treatment in the state of Texas.
Strong clinical background with solid experience in different therapeutic modalities.
Highly organized, self-motivated, collaborative, and proactive.

Job requirements:

Provide counseling/therapy to the patients of Root Causes.
Lead group therapy sessions.
Manage a blog and collaborate on marketing materials for the therapy department.
Use Cerbo and other online management tools.
Minimum time commitment: 20 hours per week.

Education: